FAQs
How long does shipping take?
Our processing time is 2-9 days depending on order demand. The shipping process then depends on where it is going. Within Australia, shipping generally takes 1-5 days after your order has been sent. For international orders, please contact us for estimated delivery dates.
Can I get a refund/return?
Whirl Crystals does not offer refunds or returns for change of mind. See our shipping & returns section at the bottom of the page for more info.
Do you ship internationally?
Yes! Whirl Crystals ships world-wide.
Where do you source your crystals from?
We source crystals from all over the world! We try our best to ensure that the products we receive are high quality & authentic. Currently, we source our crystals from Australia, Brazil, India, Indonesia, Peru, China and Pakistan.
How do you maintain sustainability in your packaging?
We strive to keep our packaging eco-friendly, recyclable and sustainable. Every order is thoughtfully packed with lots of love. With 100% recyclable cardboard boxes, bio-degradable packing peanuts, honeycomb hex wrap, biodegradable wrapping paper, re-used bubble wrap, we ensure that we stay low-waste in order to not endanger the environment as a business as best we can.
for any inquires: whirlcrystals@gmail.com
